Shipping
Delivery
When will I get my order?
Orders are typically processed within 3–7 business days. Once fulfilled, they are shipped to addresses within the European Union only. The estimated delivery time after fulfillment is:
- European Union: 6–8 business days
Where will my order ship from?
We work with a reliable print-on-demand fulfillment partner that operates within the European Union. All orders are printed and shipped from facilities located in the EU.
Do you deliver outside the EU?
Currently, we only deliver to countries that are members of the European Union. Orders placed from outside the EU cannot be processed or shipped.
Will I be charged customs fees?
Since all orders are shipped and delivered within the EU, no customs duties or import taxes are expected to apply.
My order hasn’t arrived yet. What should I do?
Before contacting us, please:
- Double-check the shipping confirmation email for any errors in your delivery address
- Ask your local post office if they’re holding the package
- Check with your neighbors to see if the courier left the package there
If the address was correct and the package hasn’t turned up, please email us at contact@printoo.shop with your order number.
If there was a mistake in your delivery address, we can resend your order, but additional shipping costs will apply.